We Make I.T. Manageable

Partner with us for a more efficient network.

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Total Network Peace of Mind

Partnered Solutions IT is your trusted Managed Service Provider (MSP) in Eugene, Oregon, and beyond. Unlike value-added resellers (VARs), we are a full-fledged MSP with the local Tech Support resources and technicians necessary to provide rapid, on-site support when you need it most. Our specialization in IT services for the medical and manufacturing industries and our expertise in ensuring HIPAA compliance sets us apart in the IT landscape.

We understand that IT failures can have a significant impact on your business. That's why we focus on minimizing downtime and addressing unforeseen issues as top priorities. When you entrust us with managing your critical IT resources, we consider it a partnership. We become your dedicated tech support, taking care of every aspect of your network, from security and data protection to applications and hardware.

Our comprehensive approach optimizes your network's performance, ensuring it operates at peak efficiency and reliability. Our commitment to IT lets you concentrate on what matters most: running your business, not managing your network. We provide end-to-end support, security, networking, data protection, and user support. At Partnered Solutions IT, we handle it all, providing you with peace of mind and the freedom to focus on business growth.

In addition, we excel in disaster recovery planning and execution. We understand that data loss can be catastrophic and work diligently to safeguard your critical information. With 24/7 tech support and proactive IT solutions, we ensure your systems remain secure and compliant with industry regulations. Our boots-on-the-ground approach means we're there when you need us, providing the support and expertise necessary to keep your business operating smoothly in today's digital age.

real time optimization

Real-Time Optimization

Partnered Solutions IT leverages cutting-edge technology and a vigilant Network Operations Center (NOC) to ensure your network infrastructure operates at peak performance. Our real-time optimization efforts encompass everything from bandwidth management to identifying and resolving bottlenecks, all to enhance your network's efficiency and reliability.

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Security & Backup Management

Our top priority is safeguarding your valuable data and ensuring your business is protected against cyber threats. Partnered Solutions IT implements robust security protocols, including firewall management, intrusion detection, and regular vulnerability assessments. Our comprehensive backup management solutions guarantee data redundancy and quick recovery in case of unexpected events.

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Unlimited Remote &
On-Site Support

We understand that IT issues can occur at any time. That's why we offer unlimited remote and on-site support to ensure the stability and reliability of your systems. Our expert technicians are just a call away, ready to assist you remotely or provide on-site assistance whenever needed.

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Scheduled Preventative Maintenance

Regular maintenance is the key to preventing IT disruptions. Partnered Solutions IT schedules and performs proactive maintenance to identify potential issues before they become major problems. This approach includes software updates, hardware checks, and system optimization to keep your IT environment running smoothly.

24/7 Performance Monitoring

24x7 Advanced Performance Monitoring

Our commitment to your success extends to continuous monitoring of your systems. Partnered Solutions IT employs 24/7 advanced performance monitoring to ensure your systems remain healthy, functional, and reliable. With real-time alerts and proactive measures, we keep your business running smoothly day and night.

Remote Support

included services:

  • Asset Inventory
  • Device Uptime Monitoring
  • System Health Monitoring

Hybrid

included services:

  • Asset Inventory
  • Device Uptime Monitoring
  • System Health Monitoring
  • OS Patches & Firmware Updates
  • 3rd Party Software Updates
  • Antivirus & Antimalware

Business Hours

included services:

  • Asset Inventory
  • Device Uptime Monitoring
  • System Health Monitoring
  • OS Patches & Firmware Updates
  • 3rd Party Software Updates
  • Antivirus & Antimalware
  • Remote Support from 8am - 5pm
  • Triage and Assignment of all IT issues within 4 hours

Security Plus

included services:

  • Asset Inventory
  • Device Uptime Monitoring
  • System Health Monitoring
  • OS Patches & Firmware Updates
  • 3rd Party Software Updates
  • Antivirus & Antimalware
  • Annual vCIO/vCTO Review
  • Remote Support from 8am - 5pm
  • Triage and Assignment of all IT issues within 4 hours
  • Annual Vulnerability Scan
  • System Hardening per Compliance Regulations
  • Annual 2 hour User Security Training

All plans customized for your organizational needs

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