A True IT Support Partnership

Imagine having total network peace of mind. Your time is precious; you have more important issues to deal with than IT support and your computer network. IT support is, however, a critical component to your business and needs regular attention to ensure that it's running predictably, optimally and securely. Our Eugene, Oregon based fully managed IT support services program is the ideal solution for an organization like yours -- an organization that demands the utmost in network reliability and quality service.
 

Fixed Price

Total IT support and management for a fixed monthly price – it's that simple. Partnered Solutions IT provides all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications, and hardware. When you outsource the management of your important IT resources to us, we regard this as a partnership. Our comprehensive approach means that we are your IT department. By optimizing your network's performance, we ensure that it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business -- not your network. Security, networking, data protection and user support - we handle it all for a single, predictable price.
 

Program Features

  • Real Time Optimization keeps your infrastructure optimized through our network operations center (NOC) enterprise-class technology. Critical issues are identified, reported, and resolved in real time.
  • Security and Backup Management keeps your environment secure, protected and available through industry best-practices.
  • Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.
  • 24x7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
  • Monthly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.

Managed Server

  • 24x7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and Third Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24x7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and Third Party Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance

Managed Network

  • Firewall Management and Maintenance
  • Router and Switch Performance Monitoring

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan and Report

Managed Backup

  • Backup Deployment and Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backup Jobs
  • Data Center Replication and Disaster Recovery Planning

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

Device Life Cycle

Call Us

Call us today to learn more about our device lifecycle and how we can bring your network up to speed quickly and keep it that way! 541.255.4980